SebastianRefunds
14 days to change your mind.
Last updated 7 November 2026
“If I'm not right for you, I'd rather you had your money back.”
Within 14 days of buying, you can ask for a full refund for any reason. No questions, no forms.
How to ask
- Email support@meetsebastianai.com from the address you bought with, or reply to your Polar receipt.
- The refund goes back to the way you paid, through Polar, our shop. Banks usually take 5 to 10 working days to show it.
What happens to Sebastian
When a purchase is refunded, its founder key is switched off, and Sebastian will ask for a key again the next time he checks. You can then uninstall him from Settings → Apps. Your founder place goes back to the next person.
After 14 days
If something is wrong after 14 days, email us anyway. If Sebastian can't run on the PC he was bought for and we can't fix it, we'll do the fair thing.
Nothing here takes away any rights you have under the law where you live.